1. 360-degree View of All Customer Interactions
With anytime anywhere access to the complete customer sales cycle, you can keep your finger on the pulse of your business at all times, quickly and conveniently through the web.

2. Improve Sales Efficiencies Through Workflow and Sales Force Automation
Prospect call lists and call activity reports let you and your sales team focus your efforts on what works in driving sales for your business. And complete integration across sales and finance let you streamline the order management process after the deal has closed.

3. Increase ROI on Marketing
Marketing campaigns let you manage and track your marketing efforts and ensure that your campaigns are targeted at receptive audiences. Campaign success tracking lets you uncover what's working - and what needs improvement - so you can optimize your marketing budget for higher ROI.  

4. Improve Customer Satisfaction and Loyalty
With complete case management and customer history right at your fingertips, you can stay on top of customer service issues and deliver a positive customer experience, ensuring your customers stay happy and loyal.

To learn more about enabling anytime, anywhere, customer relationship management with the zed web based CRM software solution for SAP Business One, view a demo of zed WebCRM  or contact your current SAP Business One partner for more information.