zedIT Solutions Software Suite

Delivering A Superior Customer Experience

Working to maintain your existing customer base and ensuring customer loyalty is an ongoing and evolving process. Customers expect even the smallest of businesses to adjust their offerings and processes to meet their requests on demand. The zed Customer Portal is a critical tool to help you meet customer needs. Through a personalized customer interaction environment, the zed Customer Portal delivers a powerful and unique user experience at a low cost of ownership.

Customers are able to access an easy to use self service environment that enables them to complete business transactions with you 24/7. It delivers a high quality user experience for customers, while reducing customer service costs to your business. Customers are able to obtain billing and account information that is pulled real-time from SAP Business One and benefit from self-service transactions, including bill payments. Empower your customers and experience the benefits of increased customer loyalty and retention.

zed Customer Portal Key Features

• Provide Self Service To Customers - Customers can easily view profile information, sales order histories and billing and payment information.
• Ensure Secure Access - Unique user name and password protected access to customer information and account details
• Real-Time Integration With SAP Business One - Account details are pulled real time from SAP Business One ensuring customers view the most recent data and transactions
• Branded To Reflect Your Business - With a customizable front-end, the Customer Portal provides another opportunity to continuously build an online presence that best reflects your business, while providing you with new marketing opportunities. 

In this section:

• WebCRM
• E-Commerce
• B1WebAPI
• Customer Portal
• Services

Contact Us

210 Water Street
Suite 400
St. John's, NL, Canada
A1C 1A9

t. 709.722.7213
f. 709.722.7214
tf. 877.722.1177
contact@zedit.com